Terms of Use

Welcome to the Brintellix® Patient Program

Important: Your access and use of this website, including any applications, online tools or interactive media at www.brintellix.pharmaprograms.com.au (Website) is governed by these terms of use (Terms). Please read these Terms carefully before using our Website in any way.
Nothing in these Terms excludes, restricts or modifies any condition, warranty, right or remedy implied or imposed by any statute or regulation which cannot lawfully be excluded, restricted or modified, which may include the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)).
Remember to check the Terms when you use the website as we may change the Terms from time and time without notice to you, and you will be subject to the Terms in force at the time that you use the Website. We may change the information on our Website also without notice, to ensure it is as up to date as possible.
Your continued access to and use of this Website will be deemed as your acceptance to the version of these Terms current at the time you log onto this Website. If you do not agree to these Terms (including any amendments to these Terms), you must not access or use this Website.

Medical Information

The health related information provided on this Website, including Pharmacy Resources provided through our Website portal, is for general information and educational purposes only, and is not intended to be a substitute for professional medical advice or the care that patients receive from their treating physician. Any medical questions (including as to treatment or diagnosis) should be referred to a patient’s treating physician.


As a pharmacist participating in our Brintellix® Patient Program, when you register through our Website portal to access our Pharmacy Resources and/or Lundbeck Pharmacy eForms, you are required to provide information including:

– your name, email address and password; or
– your unique Pharmacy ID.

If you wish to join our Brintellix® Patient Program, you must complete our Pharmacy Registration Form online through our Website and accept any related Program terms and conditions. If you have any questions, please contact the Brintellix Patient Program Administration Team on 1300 302 455 or admin@lundbeckpharmacy program.com.au.
You warrant that the information you provide is accurate, true and correct, and you will notify us, or our agent Sinapse, if any information changes.

Restrictions on Use

You acknowledge and warrant to Lundbeck that this Website is available only for your personal, non-commercial use. You may not copy, reproduce, republish, post, distribute, transmit or modify in any way all or any part of this site.

Accuracy, currency and completeness

While we use reasonable efforts to ensure that the information we include on our website is accurate and up-to-date, to the extent permitted by law Lundbeck does not warrant the accuracy, currency or completeness of any information or material including without limitation the text, graphics, logos, icons, images and video clips (Content) available on or through our Website since information may change without notice, delays in processing transactions may occur and information may not apply to your specific circumstances. To the extent permitted by law, we will not be responsible for any loss or damage which you incur as a result of acting in reliance on such information or material.
The Website may also contain information provided to Lundbeck by third parties, such as pharmacy contact details on the Lundbeck Network Pharmacy Locator. Lundbeck does not warrant the accuracy or reliability of any information provided by, or through, a third party for display on this website.

Intellectual Property

All copyright and other proprietary notices contained in downloaded materials must be preserved and retained. All Content is the property of, or is licensed to Lundbeck, and although you may download the information on this Website for your personal non-commercial use, you must not modify, copy or distribute the information without the express written permission of Lundbeck or except as outlined in these Terms.
Images of people or places displayed on the Website are either the property of, or used with permission by, Lundbeck. The use of these images by you is strictly prohibited.


You must keep your password and unique Pharmacy ID confidential. Although we take reasonable steps to protect information you submit to Lundbeck in connection with the Brintellix® Patient Program, no data transmission over the Internet can be guaranteed as totally secure, and any information which you transmit to Lundbeck is transmitted at your own risk. Please regularly update your computer’s virus protection software as we can’t guarantee that the website will be free from viruses.
You must not:

– knowingly transmit any virus other disabling feature to this website, or tamper with or otherwise hinder the operation of this Website.
– Impersonate any person when using the Website (and must provide any verification of identity, if reasonably requested by us).

We may suspend or terminate access to the Website without notice.

Disclaimer and general conditions

To the fullest extent permitted by law, Lundbeck (including its officers, employees, agents and contractors, or any other company within the Lundbeck Group of Companies) will not be liable to you or anyone else for any loss or damage however caused (including negligence) which may be suffered, directly or indirectly, in connection with use (or inability to use) this Website or any Content, and excludes any condition or warranty relating in any way to this Website to the fullest extent Lundbeck is legally able.
The Australian Consumer Law provides for statutory guarantees that cannot be excluded by law. The limitations outlined above, and anywhere else in those document, will not operate to the extent they are inconsistent with those statutory guarantees. Lundbeck’s liability for breach of any warranty implied into these Terms by statute which cannot be excluded is limited to the supply of that part of the Website again or, at our option, the payment of the costs of having an equivalent service supplied again.
These Terms are governed by the laws of New South Wales, and you unconditionally submit to the non-exclusive jurisdiction of the courts having jurisdiction there.


Please see Lundbeck’s Privacy Policy for information about how we use your personal information collected through this Website.

Links to Other Sites

This website may contain links to other websites. These links are provided by Lundbeck for your convenience only, and may not remain current or be maintained. Lundbeck is not responsible for the content or privacy practices associated with linked websites.

Last updated: February 2018